Product Measurements (Measurements by inches) & Size Conversion
Size
Foot length
36(US5)
9
37(US6)
9.2
38(US7)
9.4
39(US8)
9.6
40(US9)
9.8
41(US10)
10
42(US10.5)
10.2
43(US11)
10.4
Product features
Materials and care
Merchandising tips
Shipping Policy
Shipping Area
We currently ship to addresses within the United States only.
Order Cut-Off Time
Orders placed before 04:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the same business day. Orders placed after this time will be processed on the next business day.
Handling Time
All orders are processed and prepared for shipment within 1 to 2 business days (Monday to Friday).
Transit Time
Once shipped, your order will typically arrive within 3 to 7 business days (Monday to Friday), depending on your location.
Total Delivery Time
From the moment your order is placed until it reaches your doorstep, the estimated total delivery time is 4 to 9 business days (Monday to Friday).
Shipping Cost:
Orders above $150: Free shipping.
Orders under $150: Flat rate of $4.75 USD.
Shipping Partners
We partner with reliable shipping carriers across the USA to ensure safe and timely delivery of your products. Our trusted shipping partners include:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
Currency
All shipping costs and transactions are processed in USD (United States Dollar).
Refund and Return Policy
Returns
We accept returns for both defective and non-defective products. All returned items must be in new condition and meet the requirements listed in this policy.
Exchanges
We offer exchanges for items returned within the allowed time frame, provided the product is in new condition.
Product Condition & Return Window
Condition: Items must be new, unused, and in their original packaging.
Window: Returns and exchanges must be initiated within 30 days of delivery.
Method & Fees
Method: All returns and exchanges must be sent by mail.
Return Label: A prepaid return label is included in the package at no additional cost.
Restocking Fees: A 20% restocking fee will apply to all returns.
Refunds
Processing Time: Refunds are processed within 7 business days after we receive and inspect the returned item.
Method: Refunds will be issued to the original payment method used at checkout.
Return Address
Please send all returns and exchanges to:
Oneira Fashions LLC 202 Bond Avenue Reisterstown, Maryland 21136 United States
